PRIVACY POLICY

Effective Date: July 8, 2024

Wellcome Care (“Company,” “we,” “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and protect information submitted through the Site.

​

1. Information We Collect

We collect only the information voluntarily provided through the Site, including:

• First and last name

• Email address

• Phone number

• Service requested

• Visit preference (telehealth or in-person)

• General non-medical messages

• Checkbox acknowledgments

We do not request or intend to collect medical information or PHI.

​

2. How We Use Your Information

Information submitted through the Site is used for:

• Responding to inquiries

• Contacting you

• Scheduling or discussing administrative matters

• Improving the user experience

• Maintaining Site security

This information is treated as non-medical, administrative data.

​

3. Website Analytics and Cookies

We may use cookies, analytics tools, and tracking technologies to:

• Improve the Site

• Analyze traffic

• Enhance functionality

Users may opt out of cookies through browser settings.

​

4. Data Sharing

We do not sell or rent your information. Your information may be shared with:

• Internal administrative staff

• Website or IT service providers

• Regulatory authorities, if required by law

• Law enforcement, if legally compelled

​​

5. Security Practices

We use commercially reasonable safeguards; however:

• No system is perfectly secure

• Electronic transmission always carries risk

• Users transmit information at their own risk

​​

Wellcome Care is not responsible for:

• Interception or unauthorized access

• Data breaches by third parties

• User-side vulnerabilities (e.g., malware, insecure Wi-Fi, compromised devices)

​​

6. Children’s Privacy

The Site is not intended for children under 13. No information should be submitted by minors without parental consent.

​

​

View Terms & Conditions

​

​